Terms of Service

by Aiyana Fraley

Description of Services:

Hand to Soul, LLC is a premier provider of reiki healing services, chakra balancing and Thai massage in the Tampa, St. Petersburg and Clearwater area. All reiki and massages are strictly professional massages performed by licensed and insured Massage Therapists. Hand to Soul, LLC, will provide all equipment necessary including massage lotion or oil, massage table, sheets etc.

Payment & Fees:

  • Payment is due at time of booking through our online secure payment system.
  • Service fees listed at time of booking is the amount you will be charged.
  • Prices are subject to change. The final cost will be listed on our website and payment processing site.
  • Gratuity is not included in the service price. Gratuities are appreciated in cash or credit card upon completion or checkout.

Cancellations:

  • All reservations shall be supported by providing a valid credit card.
  • Cancellation made before 48 hours of your appointment time will be refunded in full.
  • Cancellations made after 48 hours of your appointment time or on the same day are non-refundable and full service amount is due or charged.
  • No Show Policy: If you do no not show up for your scheduled appointment you will be charged full price for the scheduled service.
  • Therapist retains the right to terminate massage at any time for inappropriate conduct from the client. This includes but is not limited to inappropriate touching, vulgar language, harassment or intoxication on the part of the client. If a reiki / massage is terminated no refund will be paid to the client.
  • Hand to Soul, LLC retains the right to arbitrate disputes between contractor and client and determination shall be final.

Medical Waiver & Disclaimer:

Hand to Soul, LLC, provides therapeutic massage therapy services. Client agrees to provide any known medical conditions that might be effected by reiki or massage services. It is the responsibility of the client to disclose any medical conditions to Hand to Soul, LLC before the start of your reiki or massage. Medical conditions include but are not limited to: Heart conditions, stroke, diabetes, skin conditions and cancers.

Hand to Soul LLC cannot diagnose any medical conditions or provide referral for medical treatment or tests.